At Skin & Body Essentials PK, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, purchase our products, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
b. Payment Information:
- Payment card details (processed securely via third-party payment gateways)
c. Technical Data:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
d. Marketing Preferences:
- Newsletter sign-ups
- Survey responses
- Product reviews and feedback
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send transactional and promotional emails
- Improve our website and services
- Personalize your shopping experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Third-party service providers (e.g., payment processors, delivery companies, marketing platforms)
- Legal authorities, if required to comply with the law or protect our rights
All third parties are obligated to keep your information secure and use it only for the purposes specified by us.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.
5. Email Communications
If you opt in, we may send you promotional emails about new products, offers, and skincare tips. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@skinandbody.pk
